Predictive analytical tools have their limitations in that customer responses to affinity marketing are often counter-intuitive.  Therefore real time empirical analysis must be combined with predictive tools to continually refine digital affinity strategies.

The “near” real-time nature of customer responses in Journey’s digital pilots offer early learning essential for profiling and need identification refinement.

Journey’s competence in the combined “art” of predictive and empirical profiling minimises investment in pilot implementation - offering simple fast track implementation of strategic Digital Marketing Strategies.